Written once.Working always.
A welcome that actually welcomes. A reminder that recovers the abandoned cart. A follow-up that arrives exactly on time — at 2 PM or 2 AM, whether you're at your desk or on holiday.
The story so far
Your best salesperson never sleeps. It's a sequence.
Every business has moments that repeat: someone subscribes, someone buys for the first time, someone fills a cart and walks away, someone goes quiet for six months. Handled by hand, these moments slip — there are only so many hours. Handled by nobody, they cost real money.
An autoresponder is simply the right message, written once with care, delivered automatically at the right moment, every single time. The welcome series that turns a subscriber into a first order. The cart email that brings back one in ten. The win-back note that wakes up old customers. Quiet, compounding, and permanently on duty.
A welcome that sells gently
The first days after someone subscribes are the warmest. A short series that introduces, helps, and invites — without pouncing.
Carts that come back
Well-timed, well-worded reminders that recover sales you'd already paid to almost get.
Customers who return
Post-purchase and win-back sequences that turn one-time buyers into regulars.
Set up properly, then left to run
Tested end to end, measured monthly, improved when the numbers say so. Not set-and-forget — set-and-supervised.
Common questions
Autoresponders, answered.
What autoresponder sequences does Cittago actually set up?
Cittago builds the sequences that repeat in every business: a welcome series that turns subscribers into first orders, abandoned-cart reminders that recover sales, and post-purchase and win-back sequences that bring one-time buyers back. Each is written once, then delivered automatically at the right moment.
Is this set-and-forget, or do you keep an eye on it?
Set-and-supervised, not set-and-forget. Cittago tests each sequence end to end before it goes live, then measures performance monthly and improves the copy or timing when the numbers justify it. The automation runs itself, but a senior team keeps watching it.
How is this different from your Email Marketing service?
Autoresponders are the automated, trigger-based sequences that fire on their own — a subscription, a purchase, an abandoned cart. Email Marketing is the broader ongoing programme. They work best together as one connected system, alongside Cittago's lead magnets and n8n automations.
What does it cost and how do we start?
It starts with a free 30-minute automation check with a senior strategist — no script, no pitch. Cittago maps the moments you currently handle by hand or miss entirely, then scopes the sequences to your goals. Pricing follows from that; there's no obligation afterwards.
What is an autoresponder, in one sentence?
An autoresponder is an email written once and sent on its own when something happens: a sign-up, an abandoned cart, a first order, a customer who has gone quiet for months. It is not a newsletter, because it goes to one person at the moment that person does something.
How many autoresponder sequences does a small business actually need?
Three cover most of it: a welcome series, an abandoned-cart recovery, and a win-back after a few months of silence. The rest is added only once those three have numbers of their own. Starting with twelve sequences means never knowing which one works.
Which platform do you set them up on?
The one you already have, if it holds: Brevo, Mailchimp, Klaviyo, HubSpot, or the email module in your store. Switching platform is the most expensive and most postponable part of this work, and it is almost never the reason sequences underperform.
How long before you can tell whether an autoresponder is working?
Cart recovery gives a signal in two or three weeks, because the traffic that triggers it already exists. A welcome series needs longer, since it depends on how many sign-ups you collect. Win-backs are judged after one full purchase cycle for your sector.
A fair first step
Start with a free automation check
Thirty minutes with a senior strategist, no script and no pitch. We'll map the moments your business currently handles by hand — or not at all — and show you which sequences would pay for themselves first.
15 years · 5.0 on Google · 56 brands · 11.4× average return on ads · 6 countries
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